Legal Document

Liability Disclaimer

Last Updated: September 2026

Our Role as a Marketplace

Trade Saddles operates as a secure online marketplace that connects buyers and sellers. Individual sellers may list and ship their own products, while Trade Saddles provides marketplace services, payment support, customer support, and dispute assistance.

Marketplace

Connects Buyers & Sellers

Support

Customer Support & Dispute Assistance

Purpose

Safe & Transparent Transactions

01 Our Role as a Marketplace

Trade Saddles operates as a secure online marketplace that connects buyers and sellers. Individual sellers may list and ship their own products.

Trade Saddles provides:

  • Secure payment processing
  • Customer support and dispute mediation
  • Platform monitoring intended to promote safe and transparent transactions

02 Buyer Protection Commitment

Trade Saddles works with buyers and sellers to help resolve marketplace issues fairly and in accordance with applicable Trade Saddles policies.

This may include matters involving:

  • Product condition concerns
  • Delivery delays
  • Disputed transactions

Our goal is to support a positive and trustworthy marketplace experience while recognizing that individual outcomes may vary based on the circumstances of each case.

03 Platform Responsibility

Trade Saddles is committed to maintaining the integrity of the marketplace by reviewing issues and taking appropriate action where permitted under applicable policies.

  • Reviewing disputes based on available tracking information and communication records
  • Taking action on accounts involved in fraud, misuse, or other policy violations
  • Supporting refund and return processes in accordance with the Product Trial & Return Policy

04 Limitation of Liability

Trade Saddles provides marketplace services and dispute-resolution support in good faith. We make reasonable efforts to support fair and consistent outcomes based on the information available to us.

However, Trade Saddles cannot guarantee a particular outcome in every individual dispute or transaction. Trade Saddles is not responsible for circumstances outside its reasonable control, including actions or omissions by independent sellers, buyers, carriers, or third-party service providers, except where otherwise required by applicable law.

Nothing in this Disclaimer is intended to limit any rights or protections that cannot legally be excluded or limited under applicable law.

Contact Information

Trade Saddles is managed under Trade Tack.

Business Address

159 St NW Edmonton, Alberta T5T 4V4, Canada